Manager of Digital Transformation and Information Technology (Maritime Shipping Sector)

1. Strategic Planning:

• Developing the company's digital transformation strategy, roadmap, and key performance indicators (KPIs) to support maritime and logistics operations.

• Evaluating emerging technologies in the sector (Internet of Things for container tracking, artificial intelligence for route optimization, e-B/L electronic bills of lading, blockchain).

2. Digital Transformation and Innovation:

• Digitizing key processes and documents, such as bookings, e-B/L electronic bills of lading, delivery orders, and invoices.

• Building digital platforms for customers, such as customer portals, booking and tracking services, and APIs, to enhance their experience.

• Leveraging data analytics, artificial intelligence, and the Internet of Things.

• Leading change management, fostering a digital culture and skills among employees, measuring digital ROI, and piloting innovative solutions.

3. Managing Shipping Operational Systems:

• Overseeing Transportation Management Systems (TMS), managing bookings, shipments, invoices, and container tracking.

• Managing Terminal Operating Systems (TOS) and shipping and logistics systems, such as CargoWise, if applicable. • Integrating operational systems with ERP, financial, and human resources systems, and overseeing fleet management systems.

4- Integration with External Entities:

• Ensuring Electronic Data Interchange (EDI) with ports, shipping lines, agents, and clients.

• Integration with port and customs platforms (such as the Fasah platform, the General Authority of Ports systems, and all relevant authorities).

5- Maritime Communications and Infrastructure:

• Managing networks, servers, data centers, cloud computing, and overseeing vessel communications.

• Ensuring 24/7 system continuity and developing disaster recovery and backup plans.

6- Maritime Information Security and Cybersecurity:

• Protecting operational (OT) and information systems (IT) on ships and at terminals.

• Complying with the International Maritime Organization (IMO) requirements for cyber risk management within the Safety Management System (ISM), and the ISPS Code for the Security of Ships and Ports.

• Complying with the regulations of the National Cybersecurity Authority and the Personal Data Protection System.

7. Project Management:

• Leading digital transformation projects, implementing new systems, and migrating data.

• Ensuring projects are delivered on time, within budget, and to the required quality.

8. Team Management:

• Leading the IT team (technical support, networks, applications, information security), evaluating their performance, and developing their skills.

• Organizing technical support shifts to cover ongoing operations around the clock.

10. Governance and Reporting:

Preparing periodic reports for senior management on performance, risks, and projects.